Business Owner (referred to as “we/us/our”) Business name: RJR & MO Amies
Address: Breck Farm, Weybourne, Holt, Norfolk NR25 6QL
Personal data
Any personal data you give to us will be processed in accordance with the law and our privacy policy. Location of privacy policy Breck Farm Office
We may use the information for any purpose related to our business, including providing you with information about our business. We may do this by email or post.
We will not supply the data to other third parties for them to use in their marketing without your further permission.
Payment terms and conditions for all bookings
We strongly recommend guests make sure they have holiday insurance to cover any cancellation, as we do not offer a refund in all circumstances.
For glamping and cottage bookings the minimum deposit is 30%, upon booking. We will amend a booking on request if we are able to do so. If you cancel within 2 weeks of your stay we will be unable to refund your deposit.
For Touring and camping bookings online there is a £15 deposit which is non refundable.
If we are not able to honour your booking for circumstances within our control, then we will offer you the choice between alternative dates or a full refund.
Touring pitch arrivals are from 1pm and departure by 11am.
The balance for a touring pitch is due on arrival, not departure. Payment is to be made in advance by contacting breck farm or at the site office in cash or debit or credit card (other than American Express).
If bookings are cancelled with more than 2 weeks of arrival and a full payment has been made a refund will be given minus the 20% deposit.
Bookings for touring pitches are a minimum of 2 nights in the school summer holidays or 3 nights over a bank holiday.
Payment terms and conditions for shepherd’s huts and bell tents
SHEPHERD’S HUT and BELL TENT bookings are a minimum of 2 nights.
Arrivals are from 3pm and departures by 11am.
The deposit is due 6 weeks prior to arrival, otherwise the booking will be cancelled. Payment may be made over the phone on 01268 588236 or online at www.breckfarm.co.uk
Terms and conditions for all bookings
You are responsible for the safety of your party, including children who should be supervise at all times.
You are solely responsible for securing your property and possessions.
You may only use alarms of the silent, monitored type and not audible alarms.
Your caravan tent or accommodation may not be used for sleeping a number of persons greater than the number stipulated in your booking.
You must ensure that all members of your party are familiar with the location of the Fire Points and the contents of any Fire Notices.
You must not store fuels or combustible materials.
You must make sure that any electrical equipment you bring is in good condition and safe to use at our property.
Any visitors must leave by 9pm.
It is your responsibility to ensure that your visitors and all members of your party obey the rules.
We do not accept young groups of under 25’s any groups on this description on site will be evicted.
Being a good neighbour
Please respect the privacy of others and keep noise to a minimum, with absolute quiet between 9pm/10pm and 7am
You must not use any Chinese lanterns, fireworks or similar.
Respecting the environment
You are responsible for keeping your caravan tent or accommodation and the area around it clean and tidy.
You must not erect any tents which do not form part of your booking. We do not permit the erection of fences or any means of permanent enclosure but we do allow windbreaks.
You must not cut any trees or hedges. If you find any tree or hedge a nuisance or unsatisfactory you should take the matter up with us; do not deal with it yourself.
You must not dig any hole.
You must use the refuse bins and recycling points provided.
We do not allow generators on site.
Vehicles
You must drive all vehicles carefully and within any displayed speed limit.
You must hold a full current driving licence to drive any vehicle on our property.
Animals
You must keep any dog on a short lead at all times.
You must clean up if your animal defecates.
You are responsible for the good behaviour of your pets.
Post
You may only use our address for postal deliveries by prior arrangement.
Emergencies
We will try to leave you in peace to enjoy your stay. However, if there is an emergency or if we need to carry out urgent work or if we are concerned there has been a serious breach of these rules then we may need to enter your accommodation. We will give you as much notice as is reasonable in the circumstances.
Ejection for breach of these rules
In the event of persistent or serious breach of these rules by you or any member of your party, we may require the individual or the party to leave immediately.
We will give you one chance if the breach can be put right.
No refunds, no second chances.
Complaints
We are confident you will be happy with our service. If you have any complaint, we encourage you to discuss it with us. Please contact us: Telephone: 01263 588236 Business Owner Email: camping’breckfarm.co.uk
For all bookings a 20% deposit is payable upon booking.
If you cancel your touring booking less than 2 weeks from your arrival date the deposit is non-refundable. If you cancel your booking more than 2 weeks before your arrival date your deposit is non-refundable but may be re-used for up to 12 months.
If you cancel your glamping booking less than 2 weeks from your arrival date, your deposit is non-refundable. If you cancel your glamping pitch more than 2 weeks from your arrival date the deposit will be refunded
The balance for Blackberry, Honeysuckle and the Calf house is due 2 weeks before arrival and this will be automatically taken from the card used to pay the deposit.
The balance for camping and glamping is due on arrival. We accept Visa and MasterCard cards and cash
Alternatively, the balance may be settled at the time of booking or any time prior to arrival
If the balance has been paid in full prior to arrival and you cancel your booking, you will be refunded minus the deposit.
Maximum of 8 people per pitch
We do not permit unaccompanied under 18s
We do not permit large groups, unless by prior arrangement
By booking you agree to abide by our rules